Frequently asked questions

# Frequently Asked Questions (FAQ)

## 1. Do you deliver all over Bangladesh?

Yes. We provide home delivery services across all districts of Bangladesh.

—

## 2. How long does delivery take?

* *Inside Dhaka:* 1–3 Business Days
* *Outside Dhaka:* 2–5 Business Days

Delivery times may vary depending on your location and courier service.

—

## 3. Do you offer Cash on Delivery (COD)?

Yes. Cash on Delivery (COD) is available in most locations across Bangladesh.

—

## 4. What payment methods do you accept?

We accept:

* Cash on Delivery (COD)
* bKash
* Nagad
* Rocket
* Bank Transfer (if applicable)

Available payment options will be displayed during checkout.

—

## 5. Do your sarees come with a blouse piece?

Yes. Most of our sarees include a matching running blouse piece. Please check the product description for specific details.

—

## 6. Are your Batik products handmade?

Yes. Our Batik collections are handcrafted using traditional techniques. Because each piece is handmade, slight variations in design and color make every product unique.

—

## 7. Can I exchange a product?

Yes. Exchanges are accepted if you receive a damaged, defective, or incorrect product. Please contact us within the exchange period after receiving your order.

—

## 8. Can I return a product?

Returns are accepted only in cases of damaged, defective, or incorrect items. Products must be unused and in their original condition.

—

## 9. Can I cancel my order?

Yes. Orders can be cancelled before they are shipped. Once an order has been dispatched, cancellation may not be possible.

—

## 10. How can I track my order?

After your order is shipped, our support team or courier service will provide tracking information (if available).

—

## 11. Are the product colors exactly the same as shown?

We try our best to display accurate product colors. However, slight color differences may occur due to lighting conditions and screen settings.

—

## 12. Do you offer wholesale?

Yes. We provide both retail and wholesale services. Please contact us for wholesale pricing and bulk order information.

—

## 13. How can I contact Rangini Shaj?

You can contact us via:

* Phone
* Email
* Facebook
* Instagram
* TikTok

Our customer support team is always ready to assist you.

—

## 14. What products do you offer?

We offer a wide range of traditional and handmade fashion products, including:

* Saree
* Three Piece
* Panjabi
* Fotua
* Shirt
* Kurti
* Orna
* Exclusive Collections

—

## 15. Why should I choose Rangini Shaj?

* Premium Quality Products
* Authentic Handmade Batik & Khadi Collections
* Affordable Prices
* Secure Shopping
* Fast Nationwide Delivery
* Friendly Customer Support
* Trusted Bangladeshi Fashion Brand